Shipping Policy

Last Updated: August 15, 2026

At The Bellora, we aim to process and deliver your jewellery orders safely and efficiently.

Order Processing

Orders are generally processed after successful payment confirmation.

Processing times may vary depending on product availability, order volume and other circumstances.

You will receive order-related updates using the contact information provided during checkout.

Delivery time may vary depending on:

The estimated delivery timeframe, where applicable, will be communicated during the ordering process or through order updates.

Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.

Promotional offers may provide free or discounted shipping subject to the terms of the offer.

Where tracking is available, you may receive tracking information after your order has been dispatched.

You can use the provided tracking information to monitor your shipment.

While we work with delivery partners to ensure timely delivery, certain delays may occur due to circumstances beyond our control.

These may include severe weather, transportation issues, operational disruptions, holidays or other unforeseen events.

Customers are responsible for providing accurate shipping information during checkout.

If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply for re-delivery.

If your package appears damaged when delivered, please take photographs/videos of the package and product and contact us as soon as possible.